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To keep your account safe, verify your personal information right after you sign up. Keep your contact information up to date to make sure you can always get in touch and that withdrawal requests in $ are handled quickly. You can make deposits through instant transfers with minimum amounts, which lets you add money to your $ balance whenever you want. Different methods have different withdrawal limits, so check your account dashboard for exact numbers and times.
You can't sign up for more than one profile. If you have more than one account, you could lose money or have your access limited. You can only have one active user account for each person, household, or device.
Each reward and promotional feature has its own set of eligibility rules. Before accepting any offers, make sure to check the duration, maximum allocation in $, and any playthrough requirements.
Customers must be at least the legal age set by the authorities in Canada. At any time, you may be asked to prove your age or the source of your funds in order to meet regulatory requirements.
You are encouraged to be responsible. In your personal area, you can find tools for setting deposit limits, getting session reminders, and excluding yourself from certain activities.
You can get help with account-specific questions or resolving disputes twenty-four hours a day. Your privacy and the safety of your data are still very important to us. All sensitive information is encrypted and handled in accordance with Canada law and best practices in the industry.
You must agree to these user requirements when you sign up and before you can put any money into $. Check for updates often, as changes may be made to follow Canada rules. Open your user profile, check your eligibility, and look around a clear, safe space made for people who love Canadian. Take control of your balance in $, turn on special features, and make the most of your time today!
You can only sign up if you are at least 18 years old or the legal age in Canada, whichever is higher. During the identity verification process, you may need to show proof of your age.
When you sign up, make sure to give accurate and complete personal information. If you use an alias or give incomplete information, your account will be suspended right away. You can only have one profile for each person, household, address, device, email, and payment method. We will close duplicate accounts, and any money left in $ may be lost. During registration and regular use, you can't have an active VPN or proxy connection.
Residents of certain regions cannot register due to legal restrictions. Any accounts created from blocked locations will be disabled. Always confirm eligibility before account creation. Customers may be asked for proof of address to verify residency status in Canada.
Pick a strong password, keep your login information private, and check your account activity often. Don't let other people use your access. If you see any suspicious or unauthorised activity, you should tell customer support right away.
$ handles transactions. Make sure that the payment method you use is in your own name and lets you put money in and take money out of $. We do not accept payments from third parties.
Always check your account before you make a deposit or ask for a withdrawal. Identity verification makes sure that transactions are safe and that you can use all of your financial features. Accounts that haven't been verified might have trouble getting money or have to wait longer.
Start funding using your preferred payment method, such as e-wallets, credit or debit cards, prepaid vouchers, or direct bank transfers, depending on what's available in your area. There are minimum deposit limits that may be different depending on the method. For most options, the limit is 10 $. Most of the time, transactions happen right away, but you should check with your provider to see if there are any extra fees or timeframes. The Responsible Gaming Policy says that deposited money must be used on the platform. If you try to get around the rules about using deposits or do something that looks suspicious, your account may be limited or suspended.
To take out $, go to the payment menu and make a request. When possible, withdrawals are usually handled the same way as deposits. The minimum amount you can withdraw is 20 $, and the maximum amount you can withdraw depends on your account status and the method you choose to withdraw. Before approval, you may need to provide more documents for security reasons.
Times for processing: According to the rules of banking processors, most e-wallet withdrawals are done within 24 hours, but card and bank payouts can take up to 5 business days. There are no platform fees for any withdrawals, but your payment provider may charge processing fees.
If your request to withdraw is turned down, read the reason carefully. Common reasons include not finishing the verification process, not meeting bonus requirements, or going over the allowed transaction limits. If you need more information, please contact support. To avoid failed transactions, check your balance in $ often and quickly update your payment information.
You can only use one introductory package for each registered profile. Once you meet the opt-in requirements shown in the promotional dashboard, you will automatically get access to promotional credits, free spins, or cash back. Always check the minimum amount of $ needed for each offer. If you don't have enough, you won't be able to use it right away.
Only verified profiles with all their information and a confirmed email address can get bonus rewards. Customers from areas that aren't allowed or users who break house rules can't get promotional benefits.
To get some offers, you need to enter a certain code when you make a deposit. If you don't enter the code correctly, the bonus money won't apply to past purchases. Unless otherwise stated, promotional rewards are credited in $. Free spins are only good on certain titles and may have limits on how much they can be worth.
You must fulfil your playthrough obligations before you can withdraw any promotional reward to $. Unless otherwise stated, playthrough multiples are set at 40 times the credited promotional value and must be finished within 14 days. If an offer isn't fulfilled within the time limit, it expires and the rewards that go with it are no longer valid.
Different types of contributions help with playthrough at different rates:
Not all games are eligible; see the promo section for the list of games that aren't. The most you can bet per spin or round during playthrough is $ 5. Going over this amount means that the money will be taken away and you may not be able to access promotions. Money that customers send to each other doesn't count towards bonus progress. Follow all of the rules to make sure you can easily take out your promotional winnings in $. If you need help with promotional requirements, please contact support.
To keep track of your spending in $, set personal deposit limits in your account dashboard. You can make changes every day, week, or month, so you can choose what works best for you. Set up reality checks to get regular reminders about how long you've been playing and how much money you have in $. When you play games, use these alerts to help you make smart choices about how to manage your time.
Self-exclusion options let account holders block access to the platform for a set amount of time, such as 24 hours, 7 days, 30 days, or forever. To turn this feature on, go to the Responsible Gaming section of your profile settings. If you choose to self-exclude, any money you already have in $ will stay safe and you can still withdraw it according to normal policy.
Use the self-assessment questionnaire on your dashboard to find risky behaviours early on. If you need help, look for local groups that deal with gambling problems. You can find direct links to these groups in the platform's resources section.
To keep kids from getting into your account, install the parental control tools that are suggested. If you have people in your home who are under the legal age, contact support to turn on extra security steps.
| Tool/Feature | Function | How to Activate |
|---|---|---|
| Deposit Limit | Limit deposits to a certain amount of $ | Settings for the account dashboard |
| Check the facts | Notifications for session time | Preferences for your profile |
| Self-Exclusion | Restrict access for chosen duration | Responsible Gaming menu |
| Parental Control | Block underage access | Third-party software list available |
| Support Resources | Consultation & helplines | Links in resources section |
If you require additional assistance, contact customer support for confidential advice or use the self-exclusion tools. Responsible participation and control over play sessions foster a secure environment suitable for Canadian users.
If you encounter an issue related to your gaming activity or transactions–such as challenges with withdrawals in $, account access, or verification–report it directly to our support center without delay using the dedicated contact form in your profile.
Use the online complaint form, ensuring you include your account identifier, full details of the situation, and all relevant proof (such as screenshots or payment confirmations). Support tickets receive unique reference numbers for easy status tracking in your account dashboard. Communication is carried out exclusively via the contact details registered to your profile.
We will acknowledge cases that are submitted within 24 hours and resolve them within 14 business days at the latest. If you need more documents, like when you need to confirm a $ transaction, you'll get a clear request with a list of what you need and instructions on how to upload them securely. If the resolution doesn't meet your expectations, you can get help from an independent mediator through ADR agencies that are recognised in Canada.
The customer care team provides 24/7 multilingual support via live chat, email, and secure internal messaging. Telephone assistance is not currently available. Make sure your registered data is up to date to guarantee seamless communication regarding any inquiry or dispute.
Bonus
for first deposit
1000CAD + 250 FS
